Terms of service

PRIVACY STATEMENT

We place high priority on the protection of your privacy. This Privacy Statement sets out how data is collected, utilised, shared and otherwise processed by https://auvapezone.com (referred to collectively herein as “we”, “us” or “our”).

Collection and Use of Personal Data

Personal data refers to information capable of identifying you, either directly or indirectly. This definition also covers anonymous data that can be linked to information enabling direct or indirect identification of you. Personal data excludes data which has undergone irreversible anonymisation or aggregation such that you can no longer be identified by us, whether through combination with further information or by other means.

Safety and Security Compliance

We adhere to the principles of lawfulness, legitimacy and transparency. We collect and process only the minimum volume of data necessary for defined purposes, and implement technical and administrative safeguards to secure such data. Personal data is processed for account verification, user‑activity validation, fraud monitoring, investigation of suspicious or potentially unlawful conduct, and detection of breaches against our terms and policies. Such processing is carried out pursuant to our legitimate interest in safeguarding our products and services.

Below is an outline of categories of personal data we may collect, together with relevant processing practices.

Categories of Personal Data Collected

ⅰ. Data provided by you

We collect personal data submitted by you when you utilise our products and services or interact with us, including account creation, customer‑service enquiries, completion of online surveys, and use of our online help‑desk or live‑chat functions. Where you complete a purchase, we collect personal data associated with your transaction, including account and authentication details, together with billing, delivery and contact information.

ⅱ. Data generated through service and product usage

Upon visiting our website or application, we may collect information regarding your device type, unique device identifier, device IP address, operating‑system specification, web‑browser type, usage metrics, diagnostic records and location‑related data originating from computers, mobile phones or other hardware accessing our products and services. Where functionally available, our services may leverage GPS signals, IP addressing and other technologies to derive approximate device‑location data for the purpose of product and service optimisation.

How We Process Your Personal Data

In general terms, personal data is processed to deliver, enhance and develop our products and services, maintain communications with you, deliver targeted advertising and service offers, and protect the interests of our business and our customers.

ⅰ. Provision, improvement and development of products and services

Personal data is processed for the delivery, refinement and development of our products, services and advertising materials, including data analytics, research activities and audit procedures. This processing is grounded in our legitimate interest in supplying goods and services and maintaining business continuity. If you participate in competitions or promotional campaigns, personal data you provide may be used to administer such activities. Certain promotions contain supplementary rules governing personal‑data handling; we recommend that you review these rules prior to participation.

ⅱ. Communications with you

Subject to your prior explicit consent, we may utilise personal data to send marketing communications relating to our own products and services, notify you regarding your account status and transactions, and advise you of updates to our policies and terms. Should you wish to opt‑out of marketing‑oriented email correspondence, please contact us. Your data may also be processed to handle and respond to your enquiries upon receipt of your contact submission.

Subject to your prior explicit consent, we may share your personal data with third‑party partners who may send marketing communications concerning their respective goods and services. With your prior explicit consent, personal data may additionally be used to customise your user‑experience across our platforms and third‑party websites or applications, as well as to evaluate the performance of our promotional campaigns.

NOTE: Where data‑processing activities described above require your prior explicit consent, you retain the right to withdraw such consent at any time by contacting us.

Definition of “Cookies”

Cookies are small text files for information storage within web‑browsers. They are widely deployed to store and retrieve identifiers and other data on computers, mobile phones and other end‑user devices. We also employ comparable technologies including locally stored browser‑ or device‑resident data, device‑associated identifiers and other software for equivalent functions. For the purposes of this Cookie Statement, all such technologies shall collectively be referred to as “cookies”.

Deployment of Cookies

Cookies are implemented to deliver, secure and enhance our products and services. Use‑cases include content personalisation, advertisement delivery and performance measurement, user‑behaviour analysis and provision of a safer browsing experience. The specific set of cookies deployed varies according to the website and services you access.

Disclosure of Personal Data

Selected personal data may be shared with our strategic commercial partners who assist us in delivering our products, services and marketing outreach. Personal data shall only be disclosed to such parties for the purpose of delivering or enhancing our products, services and advertising. Your personal data will not be passed to third parties for their independent marketing purposes without your prior explicit consent.

Data Disclosure, Storage, Transfer and Processing

ⅰ. Performance of statutory obligations

Mandatory legislation applicable within the European Economic Area or your country of residence may impose certain legal requirements triggering personal‑data‑processing obligations.

Processing applicable to residents of the European Economic Area: As outlined herein, where you reside within the European Economic Area (EEA), our processing of your personal data shall be justified as follows: where consent is required for processing, such processing shall be legitimised under Article 6(1) of the EU General Data Protection Regulation (“GDPR”).

ⅱ. Implementation and enforcement of this Statement

Personal data may be shared with our affiliated entities. In the event of merger, corporate reorganisation, acquisition, joint‑venture formation, assignment, spin‑off, transfer or sale/disposal of all or part of our business (including scenarios connected with insolvency or analogous proceedings), all personal data held by us may be transferred to relevant third‑party successors.

We may further disclose personal data where we determine, acting in good faith, that disclosure is reasonably necessary to uphold our legal rights, pursue available remedies, enforce our Terms and Conditions, investigate fraud, or safeguard our business operations or end‑users.

ⅲ. Legal compliance, security and protection of third‑party rights

Disclosure of personal data may be required pursuant to applicable law, legal proceedings, litigation or formal requests issued by public and governmental authorities, whether located within or outside your country of residence. Disclosure may also take place where we deem it necessary or appropriate for national‑security purposes, law‑enforcement activities or other matters of public significance.

Your Rights

We implement reasonable operational measures to ensure personal‑data records we hold are accurate, complete and kept up‑to‑date. You hold the right to access, rectify or erase personal data collected by us. You are further entitled, at any time, to restrict or object to ongoing processing of your personal data. You may request receipt of your personal data in a structured, standardised machine‑readable format. You maintain the right to lodge a complaint with the competent data‑protection authority regarding our handling of your personal data.

To safeguard the privacy and security of your personal data, we may request verification information from you to confirm your identity, validate your right of access, locate and furnish personal‑data records held by us. Certain applicable statutes and regulatory requirements may authorise or oblige us to decline partial or full provision or erasure of stored personal data.

You may exercise your statutory rights by contacting us. We shall respond to your request within a reasonable timeframe, and in any circumstance no later than 30 calendar days following receipt.

Third‑Party Websites and Services

Should you follow hyperlinks directing you to third‑party websites associated with our platform, we accept no responsibility or obligation for the respective third‑party privacy policies. Our website, products and services may contain links granting access to external third‑party websites, products and services. We bear no liability for third‑party privacy practices, nor for information and content contained within their offerings. This Privacy Statement governs exclusively data collected by us via our own products and services. We strongly recommend that you review the privacy statements of any third‑party service prior to utilising their websites, products or services.

Data Security, Integrity and Retention

Reasonable technical, administrative and physical security controls are deployed to protect your personal data against unauthorised access and to ensure lawful utilisation of collected information. Personal data will be retained only for the duration required to fulfil purposes specified within this Privacy Statement, unless extended retention is mandated or permitted under applicable law.

Amendments to this Privacy Statement

We may revise this Privacy Statement periodically to reflect emerging technologies, evolving industry practices and updated regulatory obligations, among other factors. If you do not accept the revised Privacy Statement, you must discontinue use of our products and services and contact us to close any account you have created.

Storage and Cross‑Border Transfer of Personal Data

When accessing or utilising our services, your personal data may be processed or transferred outside your country of residence. Data‑protection legislation within such jurisdictions may diverge from, or offer lower levels of protection than, the laws applying in your place of residence. If you object to your personal information being transferred, processed or stored outside your resident jurisdiction, you must immediately cease accessing and using our services.

AUVAPEZONE TEAM

PRIVACY STATEMENT

We place high priority on the protection of your privacy. This Privacy Statement sets out how data is collected, utilised, shared and otherwise processed by https://auvapezone.com (referred to collectively herein as “we”, “us” or “our”).

Collection and Use of Personal Data

Personal data refers to information capable of identifying you, either directly or indirectly. This definition also covers anonymous data that can be linked to information enabling direct or indirect identification of you. Personal data excludes data which has undergone irreversible anonymisation or aggregation such that you can no longer be identified by us, whether through combination with further information or by other means.

Safety and Security Compliance

We adhere to the principles of lawfulness, legitimacy and transparency. We collect and process only the minimum volume of data necessary for defined purposes, and implement technical and administrative safeguards to secure such data. Personal data is processed for account verification, user‑activity validation, fraud monitoring, investigation of suspicious or potentially unlawful conduct, and detection of breaches against our terms and policies. Such processing is carried out pursuant to our legitimate interest in safeguarding our products and services.

Below is an outline of categories of personal data we may collect, together with relevant processing practices.

Categories of Personal Data Collected

ⅰ. Data provided by you

We collect personal data submitted by you when you utilise our products and services or interact with us, including account creation, customer‑service enquiries, completion of online surveys, and use of our online help‑desk or live‑chat functions. Where you complete a purchase, we collect personal data associated with your transaction, including account and authentication details, together with billing, delivery and contact information.

ⅱ. Data generated through service and product usage

Upon visiting our website or application, we may collect information regarding your device type, unique device identifier, device IP address, operating‑system specification, web‑browser type, usage metrics, diagnostic records and location‑related data originating from computers, mobile phones or other hardware accessing our products and services. Where functionally available, our services may leverage GPS signals, IP addressing and other technologies to derive approximate device‑location data for the purpose of product and service optimisation.

How We Process Your Personal Data

In general terms, personal data is processed to deliver, enhance and develop our products and services, maintain communications with you, deliver targeted advertising and service offers, and protect the interests of our business and our customers.

ⅰ. Provision, improvement and development of products and services

Personal data is processed for the delivery, refinement and development of our products, services and advertising materials, including data analytics, research activities and audit procedures. This processing is grounded in our legitimate interest in supplying goods and services and maintaining business continuity. If you participate in competitions or promotional campaigns, personal data you provide may be used to administer such activities. Certain promotions contain supplementary rules governing personal‑data handling; we recommend that you review these rules prior to participation.

ⅱ. Communications with you

Subject to your prior explicit consent, we may utilise personal data to send marketing communications relating to our own products and services, notify you regarding your account status and transactions, and advise you of updates to our policies and terms. Should you wish to opt‑out of marketing‑oriented email correspondence, please contact us. Your data may also be processed to handle and respond to your enquiries upon receipt of your contact submission.

Subject to your prior explicit consent, we may share your personal data with third‑party partners who may send marketing communications concerning their respective goods and services. With your prior explicit consent, personal data may additionally be used to customise your user‑experience across our platforms and third‑party websites or applications, as well as to evaluate the performance of our promotional campaigns.

NOTE: Where data‑processing activities described above require your prior explicit consent, you retain the right to withdraw such consent at any time by contacting us.

Definition of “Cookies”

Cookies are small text files for information storage within web‑browsers. They are widely deployed to store and retrieve identifiers and other data on computers, mobile phones and other end‑user devices. We also employ comparable technologies including locally stored browser‑ or device‑resident data, device‑associated identifiers and other software for equivalent functions. For the purposes of this Cookie Statement, all such technologies shall collectively be referred to as “cookies”.

Deployment of Cookies

Cookies are implemented to deliver, secure and enhance our products and services. Use‑cases include content personalisation, advertisement delivery and performance measurement, user‑behaviour analysis and provision of a safer browsing experience. The specific set of cookies deployed varies according to the website and services you access.

Disclosure of Personal Data

Selected personal data may be shared with our strategic commercial partners who assist us in delivering our products, services and marketing outreach. Personal data shall only be disclosed to such parties for the purpose of delivering or enhancing our products, services and advertising. Your personal data will not be passed to third parties for their independent marketing purposes without your prior explicit consent.

Data Disclosure, Storage, Transfer and Processing

ⅰ. Performance of statutory obligations

Mandatory legislation applicable within the European Economic Area or your country of residence may impose certain legal requirements triggering personal‑data‑processing obligations.

Processing applicable to residents of the European Economic Area: As outlined herein, where you reside within the European Economic Area (EEA), our processing of your personal data shall be justified as follows: where consent is required for processing, such processing shall be legitimised under Article 6(1) of the EU General Data Protection Regulation (“GDPR”).

ⅱ. Implementation and enforcement of this Statement

Personal data may be shared with our affiliated entities. In the event of merger, corporate reorganisation, acquisition, joint‑venture formation, assignment, spin‑off, transfer or sale/disposal of all or part of our business (including scenarios connected with insolvency or analogous proceedings), all personal data held by us may be transferred to relevant third‑party successors.

We may further disclose personal data where we determine, acting in good faith, that disclosure is reasonably necessary to uphold our legal rights, pursue available remedies, enforce our Terms and Conditions, investigate fraud, or safeguard our business operations or end‑users.

ⅲ. Legal compliance, security and protection of third‑party rights

Disclosure of personal data may be required pursuant to applicable law, legal proceedings, litigation or formal requests issued by public and governmental authorities, whether located within or outside your country of residence. Disclosure may also take place where we deem it necessary or appropriate for national‑security purposes, law‑enforcement activities or other matters of public significance.

Your Rights

We implement reasonable operational measures to ensure personal‑data records we hold are accurate, complete and kept up‑to‑date. You hold the right to access, rectify or erase personal data collected by us. You are further entitled, at any time, to restrict or object to ongoing processing of your personal data. You may request receipt of your personal data in a structured, standardised machine‑readable format. You maintain the right to lodge a complaint with the competent data‑protection authority regarding our handling of your personal data.

To safeguard the privacy and security of your personal data, we may request verification information from you to confirm your identity, validate your right of access, locate and furnish personal‑data records held by us. Certain applicable statutes and regulatory requirements may authorise or oblige us to decline partial or full provision or erasure of stored personal data.

You may exercise your statutory rights by contacting us. We shall respond to your request within a reasonable timeframe, and in any circumstance no later than 30 calendar days following receipt.

Third‑Party Websites and Services

Should you follow hyperlinks directing you to third‑party websites associated with our platform, we accept no responsibility or obligation for the respective third‑party privacy policies. Our website, products and services may contain links granting access to external third‑party websites, products and services. We bear no liability for third‑party privacy practices, nor for information and content contained within their offerings. This Privacy Statement governs exclusively data collected by us via our own products and services. We strongly recommend that you review the privacy statements of any third‑party service prior to utilising their websites, products or services.

Data Security, Integrity and Retention

Reasonable technical, administrative and physical security controls are deployed to protect your personal data against unauthorised access and to ensure lawful utilisation of collected information. Personal data will be retained only for the duration required to fulfil purposes specified within this Privacy Statement, unless extended retention is mandated or permitted under applicable law.

Amendments to this Privacy Statement

We may revise this Privacy Statement periodically to reflect emerging technologies, evolving industry practices and updated regulatory obligations, among other factors. If you do not accept the revised Privacy Statement, you must discontinue use of our products and services and contact us to close any account you have created.

Storage and Cross‑Border Transfer of Personal Data

When accessing or utilising our services, your personal data may be processed or transferred outside your country of residence. Data‑protection legislation within such jurisdictions may diverge from, or offer lower levels of protection than, the laws applying in your place of residence. If you object to your personal information being transferred, processed or stored outside your resident jurisdiction, you must immediately cease accessing and using our services.

AUVAPEZONE TEAM